← Back to homepage

Privacy Policy

Pensjonat PSTRĄG – Accommodation and Restaurant in Łopuszna

1. Data Controller

The controller of your personal data is:

Pensjonat Pstrąg
ul. Gorczańska 14a, 34-432 Łopuszna
NIP: 7350006478, REGON: 120651003
Tel: +48 18 265 39 03, E-mail: recepcja@pensjonatpstrag.pl

2. What data do we collect?

Depending on the purpose of contact, we may process:

  • first and last name,
  • email address,
  • phone number,
  • residential / company address,
  • reservation and enquiry data.

3. Purpose of processing

Your data is processed for the following purposes:

  • fulfilment of reservations and orders,
  • contact regarding your stay and our offer,
  • sending promotional offers (with your consent),
  • fulfilment of legal obligations (e.g. issuing invoices, guest registration).

4. Legal basis

Processing is carried out on the basis of:

  • contract (e.g. reservation, enquiry),
  • consent (e.g. newsletter, marketing),
  • legal obligation (e.g. issuing invoices, guest registration),
  • legitimate interest (e.g. own marketing, claims handling).

5. Data recipients

Your data may be shared with entities providing services on our behalf (e.g. hosting, reservation systems, accounting office), but only on the basis of a data processing agreement.

6. Retention period

We retain your data for the period necessary to achieve the purpose, and thereafter in accordance with legal regulations (e.g. accounting records – 5 years, guest registration – in accordance with the Hotel Services Act).

7. Your rights

You have the right to:

  • access your data,
  • rectify your data,
  • erase your data ("right to be forgotten"),
  • restrict processing,
  • data portability,
  • object to processing,
  • withdraw consent at any time.

To exercise your rights, please contact us at: recepcja@pensjonatpstrag.pl

8. Right to lodge a complaint

You have the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).

9. Cookies

The website uses cookies to ensure proper functionality and to analyse traffic. Detailed information can be found in your browser settings.